30-day money-back guarantee
If you are not satisfied with your purchase, you may request a full refund within 30 days of the original order date. This does not restrict any additional rights available under applicable consumer law.
How to request a refund
Payments and refunds are processed by Paddle, our Merchant of Record. Visit paddle.net to locate your purchase and request a refund. You may also contact us at hello@wordofmic.com, and we will help direct your request.
Subscriptions and cancellations
You may manage or cancel a subscription through the Paddle customer portal available from Word of Mic. Cancellation stops future renewal and ordinarily leaves paid access available until the current billing period ends. A cancellation alone does not automatically refund a completed charge; submit a refund request within the period above if you are seeking one.
Processing
Paddle handles eligibility review, returns, and the return of funds to the original payment method. Processing times may vary by payment method and financial institution. For more detail, see Paddle’s Refund Policy.
